Crunched Blog

Top Ten PowerPoint Mistakes Salespeople Make

August 3rd, 2012 by Alex Volkov 3 Comments

This post originally appeared on The Sales Heretic on May 30th, 2012 written by Don Cooper

[Editor's Note: We featured Don's blog post before when he spoke about several ways to prepare yourself for a presentation but now he returns to help you keep your audience alive through your PowerPoint slides.]


SalesCrunch death by powerpoint presentationPowerPoint is a terrific sales tool. But like any tool, it can be dangerous if misused. Used poorly, a PowerPoint presentation can damage your credibility, undermine prospects’ confidence in you and hurt your sales efforts.

To prevent death by PowerPoint, avoid these common mistakes:

1. Unreadable Slides

If your prospects can’t read your slides, they’re worthless. What’s even worse, they make you look incompetent. This mistake has three variations:

A. Too-small type—Do you think your prospects have telescopes? Use 28-point type at a minimum.

B. Low contrast—Bright colors against a light background or dark colors against a dark background. Don’t look like an art-school reject. Make sure there’s a high contrast between your type and your background.

C. Not color-blind-friendly—Between .5 and 1% of women, and between 7 and 10% of men have some form of color-blindness. If you’re relying on color differences to make your point, be sure they’re colors everyone can distinguish.

2. Spelling Errors

Errors in spelling and grammar make you look like an amateur. Don’t rely on the software’s spell checker. Have your presentation proofread. Twice.

3. Too Much Data on Slides

When there’s too much information on a slide—whether it’s text, graphics or both—it’s difficult for people to follow it and comprehend it, especially if there’s no clear order to it. And too much data usually means type that’s too small, which means it’s unreadable. (See number 1.)

4. Too Much Animation

A little animation—for example, having each line on a slide appearing when you’re ready to discuss it—is fine. Making words constantly fly in from all directions and making slides spin and swirl is overkill. It distracts from your message and annoys your prospects. (The same goes for sound effects.)

5. Just Reading Slides

Are you a salesperson or a narrator? If all you’re going to do is read what’s on the slide, what do I need you for?

And slides shouldn’t be long blocks of text. They should be bullet points, short sentences and graphics that provide the visual anchor to what you’re saying.

6. Facing the Projector Screen

What’s worse than robotically reading slides? Reading them with your back to your prospects!

Set your laptop between you and your audience. That way you can maintain eye contact with your prospects and quickly glance down at your computer screen as needed.

7. Not Knowing Presentation

If you look surprised or confused—even if only for a moment—your credibility is shot. Know your presentation backwards and forwards.

8. Skipping Slides

“Okay, we can skip over these…”

What? Wait! What was on those slides? Was it important? If it was important, why are you skipping over them? If it wasn’t important, what were they doing there in the first place???

9. Providing Slides on Handouts

If you give me a handout with all the slides printed on it, I’m going to read ahead while you’re talking. And so will most people. Which means you’ve lost their attention before you’ve even started, with virtually no hope of getting it back.

10. Too Long

It’s a sales presentation, not The Lord of the Rings. Your audience doesn’t find your presentation anywhere near as engrossing as you do. Edit it so it’s as short as possible. Then have someone else edit it further.

Used effectively, a PowerPoint presentation can help you make the sale. Used ineffectively, it can cost you the sale. Invest the time and energy to make your entire presentation—not just the PowerPoint—informative, engaging and persuasive.

Remember, PowerPoint doesn’t make the sale. You do.

3 Responses to “Top Ten PowerPoint Mistakes Salespeople Make”

  1. Ray Trevisan says:

    I’ve had the pleasure(?) of listening to presenters pre-empt thier slides with some gems like these – I’m sure you could write another eBook on these!!
    “you may have some diffculty reading this”
    “I’m not sure why Marketing has this slide in the deck”
    “I know its a busy slide so bear with me”
    “the video is a bit poor, but I’m sure you’ll get the idea of what I’m trying to say”

    I’ve also recently sat through a presentation that involved 1 (yes – one!) slide, the presenter’s discussion bore no relevance to the slide content, and then he apologised at the end as the next slide was “Questions?” – to which mine was “can i please have that 30 minutes of my life back!!!”.

    Hard to believe when companies spend so much money to present themselves at shows, exhibitions, symposiums etc, and they put forward their most bland, unmotivated and uninspiring speakers – is that what they really think about their audience/customers? I’ll take the competitor thanks.

    Great article and ALWAYS a timely reminder to respect our audience before inflicting poor quality slides and presenters on them.

    Cheers
    Ray

  2. Well …
    the purpose of a power point is not to roll out your marketing stuff … and never during a first meeting.
    It should occur during a second meeting once you have in mind the “buying jouney” of your interlocutor(s) a.

  3. I hate PPTs … until I present in front of the proper audience to make a point. Most sales people still use it as a prompter, and … well … either you are straight to the point, or your audience zap to another information channel (Twits, SMS, emails, drawing pictures, live the room to pick up calls …). -0 return ! Out!

    Death by powerpoint is a very common syndrome, unfortunately, as most of the companies still train their people on the product/service offering, not the value/pain discovery (if any) … In this case it is not even worth showing up !
    PPT should be exclusively used once you’ve understood:
    - the issue your targeted audience prospect (persona) would like to solve, and how you can help him solving it and sale it internally.
    - If she/he’s convinced you may be able to bring a solution, how creative your company can be to match her/his internal organization reluctance to change/disruption, and how you can help him selling it internally with facts to support it.
    - Present a PPT once your champion has put together the right assembly to sale it internally, and make sure he reviews it before hand.
    - 3 lines per slide + pictures. No Frankensteining of corporate sides (www.sales crunch.com).

    My one cent

    Michel

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