Archive for April, 2012
SalesCrunch Online Class: Sales Psychology Boot Camp: Building Rapport
Sales Psychology Boot Camp: Building Rapport [Registration is CLOSED] Announcing SalesCrunch’s next online class, “Sales Psychology Boot Camp: Building Rapport,” to be held on Wednesday, May 2nd at 3PM EDT / 12PM PDT. Rapport is one of the most important, but least understood components of sales. Without rapport you can’t get anywhere in a sale…. Read More
Cold Calling: Top 5 Ways To Capture Your Prospect’s Attention
By Keely B. You’ve got a fantastic, world-changing product or service and you’re ready to start pitching. The questions is: how do you capture your prospect’s attention on a cold call to successfully schedule the all-important visit or online meeting? Here are a few tips: Know Your Customer Do your homework on your prospect and his… Read More
When And How To Follow-Up A Proposal
By Marie B. You have written a killer proposal that others can only dream of putting together. You present it to your prospect and listen modestly as they tell you how very impressive it is. “We’ll make a decision shortly and get in touch,” they say. Instead of leaving it at that, of course, you… Read More
Top 10 Sales Words And Phrases To Avoid
By Marie B. Sales is a tough, no matter how you look at. Some words turn folks off more than others. To improve your chances in an ever-competitive marketplace, here are the top 10 sales words and phrases you might want to avoid. 1. “Trust me” is a sure turn-off when you are trying to… Read More
Top 5 Sales Negotiation Tips
By Matthew V. Listen up, all you sales ninjas… you may have your selling patter down cold. You may have an incredible product and a customer base that’s as loyal as Lassie. You may think you’re a superstar salesperson who kicks ass and takes names, but if you don’t know how to negotiate, you’re liable… Read More
How to Handle A Screaming Customer
By Kaye L. Handling a screaming customer can be pretty tough. Often we may have the urge to shout back but that’s not the solution, especially if you care to ever work with him/her again. In her book, “A Complaint is a Gift,” Janelle Barlow straightforwardly pointed that, “Without customers, businesses simply do not exist.”… Read More
Top 5 Qualities of Killer Salespeople
By Patrice C. According to the Washington Business Journal, the best sales people are problem solvers. That’s a better job description than a lot of unsatisfied customers may offer, especially if they are suffering from a bad experience. Avoid an unhappy customer and keep those commissions rolling in by developing qualities that ‘killer salespeople’ possess… Read More
The Sales Presentation
This post originally appeared on IdeaTransplant by Jan Schultink. Sales presentations have a specific setting. Often, the audience is relatively small. Most of the time you would have time to discuss and prepare the meeting in phone calls before hand. Where as in a VC pitch presentation the audience is probably constantly testing for reasons not… Read More
Online Class: Sales Psychology Boot Camp: Why People Buy
A big thank you for all who attended SalesCrunch’s Online Class, “Sales Psychology Boot Camp: Why People Buy,” hosted by Gene Plotkin, Customer Success Manager of SalesCrunch. Below are the recordings video for the class (56:18). In this class, you will learn: How to create motivating factors that drive buying behavior How to take your… Read More
Shut Up! Why It’s Important To Listen To Your Client
By Daria H. Friends, Romans, Countrymen: Lend Me Your Ears Salespeople are great talkers. You have to be – if you don’t enjoy the sound of your own voice, you’ll get sick of making sales pitches five days a week. It’s no secret that effective salespeople know their products and customers thoroughly and are adept… Read More
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Save The Rhino
